For your practice

Customer service seems like an obvious concern in practice, we are health care practitioners after all. But are we really achieving the best customer service and client care we can? Being a [...]

Building your multi-practitioner private practice requires a strong foundation, meaning as we build the structure of our practice we can do so knowing that the efforts we put in create something [...]

Avoid the common mistakes that health practitioners make when texting with clients. Your SMS activity can seriously irritate clients, particularly prospective ones. Poor texting can see your [...]

Many practitioners I speak with struggle to have enough clients each week. Some of this is not enough coming through the door and some is poor client retention. A regular question I ask [...]

The beginning Can you feel it? That excitement. You’ve had a break finally and had time to percolate all those ideas that you want to get started on. You are so totally motivated your mouth edges [...]

No, this is not the existential question some of you were dreading (or hoping for). It’s a little simpler than that. However, despite its simplicity, we as practitioners seem to find living true [...]

Dealing With Your Critics. For an age it seems complementary medicine, alternative medicine, natural medicine, whatever your choice of title has been under attack from various organisations and [...]

Budget Clinic Fit-out that looks fabulous Whether you are starting out in practice or starting again keeping your budget under control is paramount. And you can save a fortune with a budget [...]

Starting out in practice – Starting again You know I’ve been in practice now for nearly 21 years and a lot of practitioners say to me well it’s alright for you you now have an established [...]

Marketing and soul for many of us seem to be words that have no real synergy. For many practitioners marketing conjures the idea of the snake oil salesman or the gold toothed used car guy. Just [...]

Ah yes that old chestnut I remember way back when this was a song by Cyndi Lauper but it has so many connotations when it comes to practice. For so many of us as practitioners we don’t really [...]

            How to Achieve Lasting Change for You and Your Clients My clients aren’t willing to do the things I recommend. This is a regular complaint I hear from [...]

Sometimes in practice despite our best efforts we can begin to feel unloved. perhaps you aren’t getting the results you expect, maybe your clients aren’t taking the advice you give them or [...]

How Do You Achieve Your Goals? Is it the start of a new year or perhaps you have an overwhelming wave of inspiration? It’s time to really make things happen and this time nothing is going to get [...]

For most of us in this crazy world time is not always easy to find to do the things we need to. Your practice likely has the same problem. Without effective time management tools your practice [...]